Tips for Guests with Autism


Mall of America® and Nickelodeon Universe® have partnered with The International Board of Credentialing and Continuing Education Standards (IBCCES), a global leader in online training and certification programs, to become a Certified Autism Center (CAC). As the first destination in Minnesota to become a Certified Autism Center, the park’s goal to provide visitors and families with children who have autism and other sensory disorders an enjoyable and memorable place to visit.


Certified Staff

Mall of America and Nickelodeon Universe team members receive specialized training to ensure they have the required knowledge, skills, temperament and expertise to cater to all children, including those with special needs.

Training focuses include sensory awareness, motor skills, autism overview, program development, social skills, communication, environment and emotional awareness.


IBCCESS Sensory Guide™

The IBCCESS Sensory Guide provides insight on how a child with sensory processing issues may be affected by each sense for rides and attractions at Nickelodeon Universe.

Download Guide


Noise-Cancelling Headphones

Our security team is equipped with noise cancellation headphones to better serve our guests with sensory sensitivities during an emergency or medical incident.


Quiet Spaces

Nickelodeon Universe offers a designated quiet space for guests with sensory issues. The quiet space provides a safe and calming environment to help guests who may be feeling overwhelmed or overstimulated. This area is located behind Guest Services, near the exit of Pepsi® Orange Streak.

Quiet room features include:

  • Dimmable lights
  • Soft seating
  • Interactive wall displays
  • Soundproof walls
  • Air conditioning

In order to provide this service to all who may need it, Nickelodeon Universe asks that only one family use the space at a time and that guests limit their quiet space visit to 30 minutes or less. Food and beverages are not permitted.


Additional Resources for Guests with Autism Spectrum Disorder

Autism Travel
Autism Travel is a resource provided by The International Board of Credentialing and Continuing Education Standards to help parents understand their options for travel. Autism Travel provides parents with a community to share ideas, plans trips with other families and explore travel options at some of the most beautiful places in the world.